Quality Systems Coordinator

Main Functions

The Quality Systems Coordinator oversees all documentation related to the Business Management System. They are responsible for maintaining, updating, classifying, and implementing programs that promote and ensure adherence to internal and external standards, food safety and compliance requirements.

Essential Functions:

• Work collaboratively with the Director of Quality and Quality Assurance Managers to develop, maintain, improve, organize, and implement the documentation related to the Business Management System (BMS) for the production sites to ensure the organization’s compliance with standards, industry, customer, and regulatory requirements.
• Manage document control and update the BMS procedures, instructions, and forms on the Safety Chain platform (for all NAB-Level documents) and communicate changes to the team.
• Serve as a Business Unit super admin for Safety Chain and provide training on Safety Chain to the team.
• Coordinate third-party audits and certifications (such as GFSI [FSSC, BRC, etc.] AIB, SEDEX/SMETA, Kosher, Halal, Non-GMO Project, Aliment du Québec, BioCheckedTM) with registrars for the business unit.
• Contributes to the maintenance and update of the LEMS platform for all NAB sites.
• Conduct complete and detailed internal audits for the business unit based on objective evidence, such as the review of documentation/records, process observation and personnel interviews, and train others on the internal audit process.
• Creates and updates training programs and manages NAB-level user access in the online training management system (Alchemy).
• Translate procedures and other technical documents to French and/or English as needed.
• Provide support to Quality Managers during external audits, as needed, as well as for the implementation or maintenance of documentation related to various external certifications.
• Provide general support to quality team as needed.
• Support the Customer Quality Coordinator as needed and is their backup.
• Perform other related duties as assigned.

Technical skills

Required

• Bachelor’s degree in Chemistry, Microbiology, Food Science, Biology, Nutrition or equivalent experience
• Proficiency in Microsoft Office applications and comfortable using online platforms for document control, training management, dashboarding platforms
• A minimum of two years’ experience with quality systems and documentation control

Personal abilities

Required

• A quality and food safety mindset
• Ability to develop and maintain productive and positive relationships
• Accuracy and attention to detail
• Strong organizational skills for the performance of a variety of administrative duties

Organization

Lallemand is a privately held Canadian company founded in the late 19th century, which develops, produces, and markets microorganisms for various markets. The administrative offices of the parent company are in Montreal, Canada. Today, Lallemand employs more than 6,500 people working in more than 45 countries on 5 continents.

Lallemand Baking offers a range of superior quality baker's yeast – both fresh and dry varieties – and specialty ingredients to meet bakers' needs across North America, Europe, the Middle East, and Africa. Baking cultures and dough conditioners round out our impressive product range.

The Lallemand baking team's many branches collaborate closely to provide innovative products and efficient services, backed by a skilled technical support team in each region of operations.

Please take note that accommodations will be provided in all parts of the hiring process. Applicants need to make their needs known in advance.